Shipping policy

🚚 Shipping Coverage

We currently ship across

India

. If you are located outside India, please contact us at

wellnessshoptwenty4@gmail.com

before placing an order.

⏱ Order Processing Time

1. All orders are processed within

   1–3 business days

   (excluding Sundays and public holidays).

2. Orders placed after

   2 PM IST

   will be processed the next business day.

3. During peak seasons or sales, processing times may be slightly delayed.

📍 Delivery Time

Estimated delivery times after dispatch:

Please note: Delivery times may vary due to courier availability, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

• Free Shipping on orders above ₹[Amount]

• Standard Shipping Fee: ₹[Amount] (for orders below ₹[Amount])

Shipping charges (if applicable) will be displayed at checkout before payment.

📦 Order Tracking

Once your order is shipped, you will receive:

• A confirmation email/SMS

• A tracking number and courier details

You can track your shipment using the provided tracking link.

🚫 Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Natural calamities

• Government restrictions

• Courier partner delays

We appreciate your patience in such situations.

📭 Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

If a package is returned to us due to an incorrect address, additional shipping charges may apply for re-dispatch.

📦 Damaged or Lost Packages

If you receive a damaged package or your order is lost in transit:

1. Contact us within

   48 hours

   of delivery.

2. Share clear photos of the package and product.

We will investigate and resolve the issue promptly.

📞 Contact Information

Business Name: Wellness24

Email: wellnessshoptwenty4@gmail.com

Contact Number: +91 96257 59621